Thrive September 2014 Newsletter


Welcome to the first issue of Thrive’s quarterly newsletter, featuring a regular spotlight on members with a story to tell, a top tip from a networking expert, and our suggestions for getting the very best from your networking experience.

Network spotlight: Mark Johnstone

Mark Johnstone of Argents Chartered Accountants, from the Norwich Friday breakfast group, shares his experiences of networking through Thrive.

“I’ve been a member of the Thrive networking group for almost three years now and it’s really helped me both on a business and personal level.

“Since joining Thrive I’ve seen a lot of business come off the back of it – both directly with other members of the group, and indirectly, through referrals.

“Before I joined Thrive I didn’t really consider myself to be a ‘natural networker’, and even the 60-second stand-up made me feel a little uncomfortable! But because of Thrive’s relaxed environment I’ve gained confidence in public speaking, and even walking into a room full of people I don’t know – so it’s helped me in other situations too, particularly in my professional life.””My most lucrative referral to date was a large job with Norwich City Council, which would never have happened if it hadn’t been for my contact at Thrive who introduced us. There are also two people in my networking group who now use Argents as their accountants, thanks to the relationships we’ve formed through Thrive. They have got to know me as a person as well as my business, which is what networking’s all about.

Consumer rights – your top tip from the network

Are you a business that sells goods or services to consumers? If so, you’ll need to get to grips with some new rules that came into force in June 2014, giving consumers extra rights when it comes to returning goods or cancelling services.

Businesses that don’t comply could find themselves being forced to accept returns and refund customers for up to 12 months after the goods have been delivered or services supplied – so make sure you know what’s what. You can read the full article here.

Andrew Cooper

Andrew Cooper, Greene & Greene Solicitors, Thrive Bury St Edmunds