Members

CRM Specialist, Data Cleansing and Compliancy, Data Profiling and Workflow Optimisation for SME’s. Providing a Customised CRM Engine solution for unlimited Users.

As a CRM and Customer Data specialist, I help you to get the most from your Business by focusing on the Customers that you already have and use Data and Digital Transformation to achieve this. I cleanse and analyse your existing customer database and optimise your workflow to deliver Customer profiling (80/20, Segmentation, Demographics) Customer Journey/Experience and CRM expertise to successfully target and RETAIN the right Customers for your business. Essentially – Data Driven Targeting.

A 5% increase in customer retention will boost revenue by 25% to 95% (Gartner)

In B2B markets, sectors with high job turnover (like in Silicon Valley technology) can see contact data decay rates as high as 70% per year. Source – Informatica

I have over 40 years of successfully delivering CRM focused business solutions for SME’s including being an early adopter of customer profiling/customer experience for Renault and Audi/VW using CACI ACORN in the 1970’s/80’s then known as database marketing. My experience includes Retail, Automotive, Telecommunications and IT Solutions and am a Microsoft Sales Professional and a registered and approved Business Growth Adviser.

Have you:
✔Reviewed your Database to make sure it is up to date and GDPR compliant?
✔Assessed the Risk to your Customer Database against the risk of Data Breach or Hacking?
✔Got a CRM system that works to follow your business’ workflow?
✔Done a profile of your Customers?
✔Performed an 80/20 on your Customer database?
✔Reviewed your Data Capture Forms processes to meet GDPR compliance?
✔Analysed your CRM to understand who your best Customers are and why?
✔Understood how your Customers use your products/services and what more they want from you?
✔Done a Customer experience workshop identifying what happens at each Customer touch-point?

A business with a CRM and Customer centric culture will provide a superior customer journey and customer experience at each touch-point and will help you to understand and retain your customers.
By introducing systems at each touch-point, you can maximise sales opportunities.
And once you understand who your Customer is, you can get more Customers by using this profile.
This means that your marketing budget is spent where it is most effective.

Contact me either at ja@jamie-allan.com or phone for an informal chat on 07786 228553.
www.jamie-allan.com

Helping you sell more with images that entice. Creative Product Photography & Architectural Photography specialist, CGI

Do you want your business to stand out from the crowd? High quality brands need to be represented by high quality images. Photos are a key part of telling the unique story of your brand. Used correctly, good photos can also help you get found online. I can help you to create the right image for your business through creative product photography, high quality architectural photography and business portraits, including marketing advice on how to get the most out of your images.

I am an international award-winning professional photographer with over 80 international awards to my name, specialising in product photography, architectural photography and high quality photography training. I can help you to create a unique brand with your own unique images. If you need training in aspects of photography I work with all levels from beginners to other professionals who need to sharpen their skills. My work has been exhibited in the UK and in international exhibitions overseas.

I am a qualified Associate with The Society of International Commercial & Industrial Photographers specialising in interior property photography, a qualified Associate of The SWPP specialising in location portraiture, a qualified Associate of The ASINWP, a qualified Associate of the DPS specialising in fine art long exposures and I hold a Licentiate with the Royal Photographic Society (LRPS).

I work hard to provide images that customers can enjoy and I can be proud of, always bringing my own artistic twist to my images.

Please do take a look at my portfolio and find out how I can help you – https://www.joelenton.com

Norwich Business Owner and Facilitator of Peer Advisory Boards

I help businesses to develop their capabilities and achieve their desired level of growth. This could be in terms of developing strategic milestones and measures of success, or by recruiting and retaining the best talent, or by aligning stakeholders and culture with organisational objectives.
I’ve been doing this for over 30 years, and I’m pleased with the value I’ve added to organisations in this time. I have a keen ability to identify challenges or blockers of growth and then advise businesses on the paths towards success.
I consider myself to be a commercially focused leader, ensuring that sustainability is embedded into all change programmes that I advise on. I also consider the wider market context as well as changing global economic conditions before making recommendations to a board to ensure that a business is making the right decisions at the right time, leading to the right results.
I also offer expertise as a Non-Executive Director or board advisor. I’ve been described as collaborative, able to provide independent oversight and a good mentor to the senior leadership team within a business.
The core areas of expertise I offer are in: Strategic Business Development | Establishing Key Partnerships | Developing Growth Opportunities | Increasing Revenue Growth | Financial Accountability | Team Building and Leadership | International Business Experience | EMEA Regional Growth | Stakeholder Management and Engagement | Relationship Management | Strategic Partnerships
If you are interested in learning more about what I can offer to your organisation, get in touch with me and let’s discuss.

Owner, Michael James Photographer

Photography is my life with my studio situated in the lovely village of Griston near Thetford – with easy access from the A11 / A1075 – I specialise with Portraiture & Lifestyle, Beauty & Themed Shoots, Commercial, Headshots, Property, Gym & Fitness. I have achieved various photography qualifications so far on my photography journey including : LSIFG, LNPS, QGP. Fully Insured and DBS Checked.

Managing Director at ORCHARD K LETTINGS